An in-house team is sized for headcount, not workload. A vendor’s advice always leads back to what they sell.
Build the team in house
Building a team big enough to cover every gap means paying full-time salaries for a workload that fluctuates. The overhead of hiring, managing, and retaining that team competes with the budget for the technology itself, and you still hit capacity limits on the days that matter most.
Rely on multiple vendors
Managing multiple IT vendors leads to fragmented ownership, inconsistent service, and higher costs. Recommendations are often influenced by product sales rather than your business needs, leaving you paying for solutions that add little value.
The Third Option
There is a better way, and it’s what we built RedDot Infotech around.
We take ownership of your entire technology function, combining AI-powered automation with expert consulting to design, deploy, secure, support, and continuously optimize your IT.
Our recommendations are vendor-neutral, driven by your business goals, not commissions. We present the options, explain the trade-offs, recommend what we’d choose, and let you make the final decision.
One point of accountability.
Six lines of work, one accountable team.
From daily service desk tickets to the roadmap for what comes next, each line is scoped to the requirement rather than sold as a bundle.
IT & Security Audit
ProjectUsually the first thing we do, and the fastest way to find out whether you need us at all.
Custom-Built Applications
Perpetual or annual subscriptionThe application your business actually runs on, designed, built and supported afterwards.
Managed IT Services
Monthly retainerYour service desk, endpoints, patching, identity and access. The line that makes us your IT department.
Migration Projects
ProjectTo cloud or newer platforms. Where you land is decided by your requirement, not our partner agreements.
Cybersecurity Implementation
Design, procurement, implementationFrom closing a few named gaps to building a security posture from very little.
CIO & CTO as a Service
RetainerSenior technology judgement without the headcount, including the documents a freelancer cannot sustain.
How we make decisions
The obvious fix made things worse. So we didn’t ship it.
A logistics client needed to answer a simple question: who changed this record? They had over 200 users, more than 20 people in IT, and a regulatory requirement to retain 7 years of audit history.
The obvious solution was to enable PostgreSQL’s built-in audit logging. It was already available and came at no additional cost. But when we tested it, database performance dropped significantly. The fix created a bigger problem than it solved.
So we chose a different approach. Instead of auditing inside the production database, we built a separate audit platform that captured every change without impacting performance. It required more engineering, but it was the right solution.
That platform became RDTrace, one of several solutions we’ve built to solve problems where existing tools fell short.
What makes the advice different
Four things we do differently.
Anyone can make a claim. We believe the difference is in how you work when those principles are put into practice.
We recommend, rather than sell.
You get the options, the trade-offs, and the recommendation we’d make ourselves.
We make the decision clear.
Technical and commercial implications are explained before you commit.
We prove the service.
Your first month is free. You can see how we work before deciding whether to continue.
We finish before we bill.
Agreed work is completed before the invoice is raised, with any additional scope priced upfront.
Before you commit
Try us free for a month. Then decide.
We don’t ask you to take our word for it. We remove the risk and let the work speak for itself.
Your first month is free. If we don’t deliver what we promised, you owe nothing.
And when you do choose to work with us, we complete the agreed work before we invoice. Any work beyond the agreed scope is discussed and priced upfront—never added as a surprise at the end.
Straight answers
Questions we get asked
How does pricing work?
Every engagement is different, so pricing reflects your requirements, environment, and project scope. After understanding your objectives, we provide a clear, tailored proposal with recommended options, their trade-offs, and transparent pricing, so you can choose the approach that best fits your business.
How do I secure my company data?
The right approach depends on your business, existing environment, and compliance requirements. Rather than applying a generic checklist, we begin with an IT and security audit to identify the gaps, assess their risk, and prioritize what should be addressed first.
The result is a practical roadmap that helps you invest where it matters most—without paying for controls you don’t need.
We already have an IT team. What would you add?
Most of our clients already have capable IT teams. We don’t replace them—we complement them. We provide the specialist expertise and additional capacity needed for complex projects, security initiatives, and infrastructure changes, allowing your internal team to stay focused on day-to-day operations while we deliver the work that requires dedicated attention.
What does the free month include?
Everything included in your chosen service, delivered exactly as it would be after onboarding. It’s not a limited trial or a demonstration, it’s the full service, allowing you to evaluate how we work before making a long-term commitment.
At the end of the month, you decide whether to continue. If we’re not the right fit, there’s no obligation.
Tell us where you want this to go.
Twenty minutes is enough for us to tell you what we would tackle first, what can wait, and what it would take to get there.